TradeNov
DPDP Act 2023 Section 9 Compliance

Children's Privacy & Minor Protection Policy

Statutory policy governing age restrictions, prohibition of minor profiling, and immediate data deletion protocols under Section 9 of the DPDP Act, 2023.

Strict 18+ Adult Platform Restriction

TradeNov is strictly intended for individuals aged 18 years and above. We do NOT permit minors to create accounts, execute financial transactions, or subscribe to trading tips. We do NOT knowingly collect or process personal data of children.

1. Statutory Framework under Section 9 of the DPDP Act 2023

Under Section 2(f) of the Digital Personal Data Protection Act, 2023 (DPDP Act), a "child" is defined as any individual who has not completed eighteen years of age. Section 9 of the Act establishes strict fiduciary duties regarding personal data of children:

  • Prohibition on Behavioral Monitoring: Section 9(3) strictly prohibits any data fiduciary from tracking, behavioral monitoring, or targeted advertising directed at children. TradeNov enforces zero targeted advertising directed at minors.
  • Prohibition on Detrimental Processing: Section 9(2) mandates that no data fiduciary shall undertake any processing of personal data that is likely to cause any detrimental effect on the well-being of a child. Because securities and derivatives trading involve substantial financial risk, TradeNov strictly restricts access to adults.
  • Verifiable Parental Consent: A data fiduciary must obtain verifiable consent of the parent or lawful guardian before processing any personal data of a child. TradeNov does not offer services to children, and therefore does not solicit child data even with parental consent.

2. Zero Tolerance for Underage Account Creation

During account registration, all users must affirmatively verify that they are 18 years of age or older. We enforce the following safeguards:

  • Mobile OTP Authentication: Registrations require an active Indian mobile number for OTP verification.
  • Financial Instrument Restrictions: Wallet deposits and bank payouts require verified Indian banking / UPI accounts in the name of the adult account holder.
  • Immediate Account Termination: If we discover or have reason to suspect that an account holder is under 18 years of age, the account is immediately suspended, and all associated personal data is queued for permanent erasure.

3. Rights of Parents and Legal Guardians

If you are a parent or lawful guardian and believe that your minor child has submitted personal data or registered an account on TradeNov without your knowledge:

Immediate Data Scrubbing

We will immediately freeze the account, delete the child's personal records, mobile number, and email from our production databases within 24 hours.

Unspent Capital Refund

Any unspent deposited wallet balance will be refunded back to the originating bank/UPI account upon verification of parental authority.

4. Minor Data Deletion & Grievance Officer

To report an underage account or request the immediate scrubbing of child data, contact our designated Grievance Officer directly:

Grievance Redressal Officer: TradeNov
Designation: Child Data Protection & Grievance Officer
Priority 24h SLA
Emergency Email:support@tradenov.com
Subject Line: "Urgent: Minor Account Data Deletion"
Physical & Postal Address:TradeNov, One BKC, G-Block, Bandra Kurla Complex, Mumbai 400051, Maharashtra, India
Acknowledgment SLA:Immediate (within 12 business hours)
Scrubbing Turnaround:Account freeze & permanent database wipe within 24 hours
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